Senior Account Manager, Online Reputation Management
New
I
InterdependenceOnline reputation management
100% Remote, Forever – Work from anywhere in the worldFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 7–9 years of experience in digital communications, SEO, or online reputation management.
- Required Skills
- Google AnalyticsSEOSEMrushAhrefs
Requirements
- Have 7–9 years of experience in digital communications, SEO, or online reputation management.
- Demonstrate success managing client-facing ORM or SEO programs in an agency or consultancy environment.
- Bring a deep understanding of search algorithms and AI-driven search trends, including ChatGPT, Perplexity, and AI Overviews.
- Show exceptional writing, editing, and messaging skills, especially for executive content, thought leadership, and branded search results.
- Be proficient with SEMrush, Ahrefs, Meltwater, Google Analytics, Sprinklr, and review monitoring platforms.
- Use strong analytical abilities to translate data into actionable insights.
- Bring excellent client management and presentation skills and remain calm and strategic under pressure.
- Have experience handling sensitive or crisis-related situations with discretion and professionalism.
- Nice to have: experience with high-profile individuals and executives, particularly in healthcare, tech, or legal contexts.
- Nice to have: familiarity with generative AI tools and large language model optimization for brand management.
Responsibilities
- Serve as the lead client contact on high-touch ORM accounts and oversee effective execution.
- Develop digital reputation strategies grounded in search behavior, brand narrative, and stakeholder sentiment.
- Guide content optimization and SEO initiatives targeting Google, AI search engines, and review platforms.
- Monitor search engine results pages and implement proactive and reactive tactics to improve visibility and sentiment.
- Collaborate with SEO specialists, writers, designers, and analysts to execute multi-channel ORM campaigns.
- Deliver actionable reporting and insights that demonstrate impact and inform future strategies.
- Coordinate ORM strategy with earned media and executive visibility teams.
- Track platform changes, algorithm updates, and AI developments affecting digital reputation.
- Present findings, recommendations, and strategy roadmaps to senior clients and executive stakeholders.
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