Mid-Market Account Manager
New
A
Absorb SoftwareLearning software
Location: Remote CANFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years of experience successfully managing client relationships and driving revenue growth through upselling
- Required Skills
- SalesforceMicrosoft ExcelPowerPointAccount Management
Requirements
- Hold a post-secondary degree, preferably in business or a related field.
- Have 3+ years of experience managing client relationships and driving revenue growth through upselling.
- Demonstrate strong time-management and organizational skills.
- Demonstrate strong verbal and written communication skills.
- Bring a sales-driven attitude and ability to work as part of a team.
- SaaS or technology sales experience is preferred.
- Experience working with a global client base is preferred.
- Strong MS Office skills, primarily Excel and PowerPoint, are preferred.
- Experience with Salesforce is preferred.
Responsibilities
- Increase net dollar retention across the assigned book of business through upsells and cross-sells.
- Negotiate client contract renewals, focusing on increased Annual Recurring Revenue and long-term relationships.
- Generate and close land-and-expand opportunities within assigned accounts.
- Prepare proposals and other client-facing documentation to support the sales process.
- Identify and develop meaningful client relationships.
- Manage and report the sales pipeline monthly and quarterly.
- Explain Absorb subscription models and answer client questions.
- Build internal relationships to support the client lifecycle.
- Stay current on product releases and training seminars to maintain product knowledge.
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