Director, Solutions Delivery & Operations
J
JobgetherOperations management
Based in the United StatesFull-TimeDirector
Salary120,075 - 160,100 USD per year
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Job Details
- Experience
- At least 10 years in people management roles
- Required Skills
- AgileMicrosoft Power BIOraclePeople ManagementSAPTableauData analytics
Requirements
- At least 10 years in people management roles.
- Experience leading other managers and/or professional staff, with accountability for multiple related teams.
- Experience developing departmental plans, setting business priorities, and aligning operations with company objectives.
- Proficiency with ERP systems such as SAP or Oracle.
- Knowledge of data analytics and visualization tools such as Tableau or Power BI.
- Experience applying project management methodologies, including Agile and Lean Six Sigma.
- Understanding of supply chain management principles and logistics.
- Experience using business process management (BPM) software to design, document, evaluate, and optimize workflows.
- Ability to lead organizational improvements and continuous improvement initiatives.
- Ability to lead distributed teams and maintain alignment and accountability in a remote working environment.
Responsibilities
- Develop operational strategies and plans that improve service delivery and align with organizational priorities.
- Oversee daily service delivery operations and ensure consistent execution and achievement of business objectives.
- Lead managers and cross-functional teams, supporting collaboration, accountability, and continuous improvement.
- Identify inefficiencies, streamline workflows, and implement process improvements and best practices.
- Allocate personnel and operational resources, manage competing priorities, and keep activities within budget constraints.
- Partner with senior leadership to interpret performance data and develop operational strategies.
- Establish and track KPIs, analyze operational trends, and implement corrective actions.
- Build and maintain relationships with clients, business partners, internal teams, and senior stakeholders.
- Ensure adherence to regulatory requirements, industry standards, internal policies, and operational controls.
- Use ERP systems, BPM tools, and analytics platforms to improve operational visibility and decision-making.
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