Account Manager
New
T
ThriveManaged services
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2+ years of sales, inside sales, business development, account management, or customer-facing revenue experience
- Required Skills
- Business DevelopmentSalesforceAccount ManagementCRM
Requirements
- Have 2+ years of sales, inside sales, business development, account management, or customer-facing revenue experience.
- Bring experience in technology, managed services, SaaS, or a related industry, preferably.
- Demonstrate the ability to manage high-volume outreach and sales activity while maintaining follow-up and organization.
- Have experience generating revenue through upselling, cross-selling, renewals support, or transactional selling; preferred.
- Be able to identify opportunities, qualify needs, and advance deals in a fast-paced, metrics-driven sales environment.
- Be comfortable using CRM tools such as Salesforce to manage pipeline, activity, and account information.
- Have strong time-management and organizational skills to prioritize across multiple accounts and opportunities.
- Work collaboratively across teams and respond constructively to feedback and coaching.
- A bachelor’s degree is preferred but not required for candidates with relevant sales experience and a strong performance record.
Responsibilities
- Manage and grow a designated portfolio of Velocity accounts through proactive outreach, relationship development, and opportunity identification.
- Generate revenue through upsell, cross-sell, and expansion opportunities across Thrive’s solutions and services.
- Conduct outbound calls, emails, and follow-up activities to create pipeline and advance opportunities.
- Qualify client needs, identify buying signals, and align Thrive solutions with customer priorities using a consultative sales approach.
- Own transactional sales opportunities from initial outreach through quote, proposal, and close.
- Maintain account details, activity tracking, pipeline updates, and forecasts in Salesforce and related sales tools.
- Partner with service delivery, client success, solutions, and operations teams to support clients and close business.
- Monitor account activity, service trends, and customer feedback to identify retention risks and growth opportunities.
- Meet or exceed monthly, quarterly, and annual targets for bookings, activity, and account growth.
- Build knowledge of Thrive’s services, value proposition, and market trends to communicate with clients.
- Participate in sales training, coaching, role-play, and enablement activities.
- Complete required reporting, documentation, and administrative responsibilities accurately and on time.
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