Solutions Engineer, Mid-Market
J
JobgetherSoftware and hardware
The role is remote within Canada.Full-TimeMiddle
SalaryOn-target earnings: USD $135,000–$162,000 annually for Canada-based candidates, including base salary and commissions.
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Job Details
- Experience
- At least 3 years of experience in a customer-facing pre-sales, Sales Engineering, or Solutions Engineering role supporting mid-market or comparable customer segments.
- Required Skills
- RESTful APIsSaaS
Requirements
- At least 3 years of experience in a customer-facing pre-sales, Sales Engineering, or Solutions Engineering role supporting mid-market or comparable customer segments.
- Experience working with SaaS platforms, hardware solutions, or both.
- Demonstrated success supporting complex solution sales and navigating mid-market or similar sales cycles with sales teams.
- Strong communication and presentation skills, including the ability to explain technical concepts to technical and non-technical audiences.
- Experience with APIs, integrations, and technical solution design.
- Ability to translate business requirements into appropriate technical approaches.
- Familiarity with value-based selling frameworks and solutions engineering methodologies, such as MEDDIC, MEDDPICC, Command of the Message, Demo2Win, or Great Demo!, or equivalent approaches.
- Strong analytical, problem-solving, and critical-thinking skills, with a consultative mindset.
- Willingness and ability to travel approximately 15–20% for customer meetings and other business activities.
- A bachelor’s degree is preferred; an advanced degree is an additional advantage.
Responsibilities
- Partner with Mid-Market Account Executives to develop deal strategies, lead discovery conversations, and deliver demonstrations.
- Design and deliver tailored product demonstrations that address customer challenges and communicate value to technical, operational, and business audiences.
- Translate customer requirements into practical, scalable technical solutions.
- Build and maintain knowledge of the competitive landscape to support customer acquisition, competitive displacement, and account growth.
- Develop product expertise and explain current platform capabilities and relevant future innovations.
- Collaborate on RFIs and RFPs by developing persuasive technical responses.
- Share customer feedback and collaborate with Sales, Product, Engineering, Customer Success, and Marketing on product improvements and customer experience.
- Address technical questions and help stakeholders evaluate solution capabilities, implementation options, integrations, and business value.
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