Syspro Solutions Engineer - North America

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TraildFinance automation
Listing location: United States / Canada; Workplace type: Remote; Structured job location: Canada; United StatesFull-TimeMiddle
Salary90,000 - 140,000 USD per year
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Job Details

Experience
3+ years of experience with Syspro and Acumatica (or the ability to learn Acumatica quickly)
Required Skills
SaaS

Requirements

  • Have 3+ years of experience with Syspro and Acumatica, or be able to learn Acumatica quickly.
  • Bring a strong technical background with SaaS or ERP products.
  • Understand ERP systems, SaaS products, and financial processes, particularly accounts payable.
  • Be comfortable reading and understanding code and navigating integrations and data flows.
  • Be able to diagnose technical issues and collaborate across teams to solve them.
  • Interact with customers confidently and professionally.
  • Bring strong analytical, problem-solving, and interpersonal skills.
  • Be comfortable working remotely or in a hybrid team setup.

Responsibilities

  • Lead and support client implementations of Traild’s AP automation platform with Syspro and Acumatica.
  • Assist the sales team in demonstrating how Traild can streamline, automate, and protect prospects’ accounts payable.
  • Configure, test, and troubleshoot technical integrations to support deployment and user adoption.
  • Work with customers to understand business requirements and provide tailored ERP and accounts payable solutions.
  • Provide technical support to clients, including escalated issues and complex ERP-related inquiries.
  • Create and maintain documentation, technical notes, and knowledge base articles.
  • Partner with Sales, Product, Success, and Technology teams on customer success and solution delivery.
  • Stay current with ERP platforms and contribute to improving Traild’s integration capabilities.
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90,000 - 140,000 USD per year
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