Traild

Traild is a software development firm that offers fraud detection, payment protection, and automated invoice processing services.

251-500 employees

Fraud Detection

Private Company

Website LinkedIn Email Share Tweet

Fraud Detection Information Technology Software

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions6

United States / CanadaFull-TimeFintech SaaSPosted

Enterprise Customer Onboarding Manager

Drive enterprise implementations from scoping through to go-live and beyond.
Maintain momentum across long and complex project timelines with multiple concurrent accounts.
Own the end-to-end client journey from onboarding through to successful adoption.
Provide user training, technical support and troubleshooting throughout implementation.
Partner closely with Solutions Engineering, Tech and Product to resolve client issues and surface product feedback.
Build trusted relationships with enterprise stakeholders and decision-makers.
Manage personal KPIs including go-live targets, adoption outcomes and client health metrics.

Project ManagementSAPStakeholder management+4 more

Showing 1 of 6 positions

Company Overview

Traild is a software development firm that provides fraud detection, payment protection, and automated invoice processing services. The company's products include Traild AP, which streamlines invoice capture, coding, matching, and approvals, and scores invoice, payment, and vendor risks. Traild Pay processes vendor payments internationally, supporting over 60 currencies across 150 countries. Traild Statements offers automated statement reconciliation. The platform integrates with ERP and accounting systems such as Acumatica, Xero, IFS, NetSuite, SAP Business One, SYSPRO, and MYOB. Traild serves various industries, including manufacturing, distribution, construction, healthcare, agriculture, energy, and mining.

Company Culture

Traild operates as a remote-first company with employees located across APAC, North America, and EMEA. The company supports remote, hybrid, and flexible working arrangements. The Melbourne office in Australia is utilized by some Victoria-based team members. Traild organizes virtual catch-ups at company, team, and regional levels, along with in-person regional meetups, city co-working sessions, and occasional international travel. New employees are assigned an onboarding buddy and a culture champion.

Technology and Engineering

Traild develops its products using AI, machine learning, and natural language processing (NLP) for tasks such as invoice capture, data extraction, and fraud detection. The company's platform is cloud-native and operates on Google Cloud Platform (GCP). Technologies utilized include Terraform, Kubernetes, and Cloud Run for infrastructure management. Traild employs CI/CD pipelines, specifically GitHub Actions and ArgoCD, for deployments. Observability systems encompassing logging, metrics, tracing, and alerting are in place. Internal communication and collaboration are facilitated through Slack. The company uses Xero as its accounting software and leverages HubSpot or similar CRM and marketing automation platforms. The technology stack includes HSTS, DNSSEC, DMARC None, Office 365 Mail, Microsoft Exchange Online, Google Cloud CDN, Google Cloud Global Multi-Region, Fastly Load Balancer, and Fastly Hosted.

Tech Stack

mxwidgets

Similar Companies