Virtual Assistant
New
G
GoFastiHome care
Based in Latin AmericaContractJunior
Salary1,200 - 1,800 USD per month
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Job Details
- Languages
- English-fluent; Fluent, friendly spoken and written English
- Experience
- 1+ year as a virtual assistant, receptionist or admin
- Required Skills
- Google WorkspaceCanvaHIPAA
Requirements
- Have 1+ year of experience as a virtual assistant, receptionist or administrator; home care or healthcare experience is preferred.
- Speak and write English fluently and communicate comfortably by phone with seniors and families.
- Demonstrate strong organization and attention to detail, including the ability to manage last-minute schedule changes.
- Be confident using Google Workspace or Microsoft 365, email and basic social media.
- Have reliable internet, a quiet workspace and a headset.
- Handle private health information discreetly.
- Home care software experience, such as WellSky, AxisCare or ClearCare, is a plus.
- HIPAA training is a plus.
- Basic Canva skills for social posts are a plus.
Responsibilities
- Answer calls, emails and website inquiries from families and referral sources, log new leads, and book in-home assessments.
- Build and update caregiver schedules, fill call-offs, and confirm visits with clients.
- Track caregiver onboarding paperwork, background checks, training and certifications.
- Maintain accurate and confidential client and caregiver records in the agency's care software.
- Support billing and payroll preparation by managing timesheets, visit verification and invoice follow-up.
- Post caregiver job openings.
- Prepare simple reports and handle other administrative tasks as needed.
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