Senior Program Manager, Legal Tech and Litigation Support
New
J
JobgetherLegal technology
USFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- At least 12 years of experience in legal operations, legal technology, or litigation paralegal work
- Required Skills
- Google WorkspaceSlackZendesk
Requirements
- Bachelor's degree required.
- At least 12 years of experience in legal operations, legal technology, or litigation paralegal work.
- Experience developing, implementing, or optimizing AI-enabled workflows, prompts, and related technology solutions.
- Ability to assess AI capabilities, design use cases, test outputs, and establish quality and reliability standards.
- Experience administering or managing legal technology platforms, such as document management, e-billing, electronic signatures, legal holds, workflow tools, or e-discovery systems.
- Familiarity with litigation procedures, discovery requests, subpoenas, preservation obligations, legal holds, data collection, document review, and production.
- Legal and factual research experience, including verifying information and assessing source reliability.
- Ability to evaluate workflows, translate user needs into testable solutions, and assess technology implementations.
- Ability to independently manage multiple projects, priorities, and deliverables.
- Strong written and verbal communication skills for working with attorneys, technology teams, vendors, and business stakeholders.
- Sound professional judgment, discretion, and attention to detail when handling confidential or privileged materials.
- Ability to develop documentation, deliver training, and support technology adoption.
- Ability to work independently in a remote-first environment.
- A paralegal certificate, JD, or advanced degree in law, information systems, or a related discipline is preferred.
- Familiarity with Google Workspace, Slack, Zendesk, Claude, SimpleLegal, LegalHoldPro, or Logikcull is an advantage.
Responsibilities
- Develop the Legal Department's AI enablement roadmap and identify legal tasks suited to automation.
- Manage AI pilots and proofs of concept from scoping and design through testing, evaluation, and rollout.
- Analyze legal workflows and recommend improvements using AI and other technology solutions.
- Gather user feedback and lead training, coaching, and adoption initiatives for legal tools.
- Administer legal technology platforms, including e-billing, document management, electronic signatures, legal holds, and workflow management systems.
- Provide paralegal support for employment and civil litigation, including subpoenas, discovery requests, preservation demands, and legal holds.
- Coordinate data collection and document production with counsel, IT teams, and external service providers.
- Conduct legal and factual research, verify sources, and validate AI-generated outputs.
- Evaluate technology vendors and collaborate with IT and Security on technology decisions and security standards.
- Develop playbooks, procedures, and training materials; manage initiatives and communicate risks and progress to Legal leadership.
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