Fractional Head of Technology
J
JobgetherSolar supply chain
Based in the United StatesContractExecutive
Salary not disclosed
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Job Details
- Required Skills
- Project ManagementArtificial IntelligenceHubSpotNetSuite
Requirements
- Have experience as a Head of Technology or in an equivalent senior technology leadership role, with responsibility for improving business systems and delivering measurable results.
- Demonstrate success improving CRM adoption, integrating business systems, and reducing manual work within lean teams and constrained budgets.
- Bring practical experience working with NetSuite, HubSpot, and AI tools, including troubleshooting and assessing technical work.
- Have experience integrating AI into business operations, measuring accuracy and time savings, protecting data, and supporting employee adoption.
- Understand day-to-day business operations, forecasting, profit margins, and financial controls.
- Be able to evaluate whether solutions should be purchased, customized, integrated, or built, considering business impact, effort, ongoing costs, and support.
- Have experience managing external technology specialists, setting delivery expectations, monitoring quality, and meeting milestones and budgets.
- Be able to assess team capabilities, develop employees, delegate, identify resource gaps, and establish accountability.
- Communicate technical issues as practical business recommendations for executives and stakeholders.
- Commit approximately three days per week during the initial 90-day engagement and participate in occasional travel.
- Operate independently within agreed budgets and decision-making limits and report progress, risks, and results.
- Experience in logistics, warehousing, distribution, supply chains, or solar; remote-team experience; and transaction-readiness experience are preferred.
Responsibilities
- Assess existing systems, processes, staffing, requirements, and projects, then establish a technology roadmap, budget, responsibilities, and success metrics.
- Evaluate whether to improve or replace the CRM and define the recommended approach, budget, ownership, and implementation timeline.
- Work with NetSuite, HubSpot, and AI tools to investigate issues, test solutions, and deliver targeted improvements.
- Introduce workflow automation, including call screening and RFQ intake, and measure time saved, accuracy, adoption, and employee feedback.
- Improve CRM adoption and data quality by establishing data ownership rules, training users, and tracking adoption and accuracy.
- Assess AI initiatives and warehouse RFQ project progress, define an initial release, and coordinate delivery support and quality checks.
- Move selected RFQ processes from emails and spreadsheets into shared workflows across sales, pricing, and operations.
- Manage external providers with clear work plans, responsibilities, deadlines, quality standards, and service commitments.
- Assess team skills and workloads, identify training and hiring needs, and present a resource plan.
- Lead weekly steering meetings and maintain a dashboard covering results, spending, milestones, risks, decisions, and action owners.
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