Programs & Business Operations Lead
New
A
AirbnbConsumer services
US - Remote EligibleFull-TimeLead
SalaryThe base pay range is $168,000 — $203,000 USD. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
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Job Details
- Experience
- 10+ years of experience leading complex growth initiatives or business programs in high-growth environments
- Required Skills
- Data AnalysisBusiness OperationsCross-functional collaborationProcess improvement
Requirements
- 10+ years of experience leading complex growth initiatives or business programs in high-growth environments.
- Demonstrated ability to influence and align functional teams.
- Proven track record of building and scaling new businesses.
- Direct experience launching and scaling growth initiatives, such as paid marketing, referral programs, ambassador programs, distribution partnerships, affiliates, or growth experiments.
- Strong analytical abilities and understanding of guest needs and market dynamics.
- Ability to distill complex information into clear business strategies.
- Ability to prioritize opportunities, costs, time, and resource investment.
- Experience driving collaboration across diverse teams and fostering transparency and accountability.
- Experience leading strategic and tactical execution within a large organization.
- Comfort navigating ambiguity and independently executing complex programs.
- Consumer services industry experience, particularly within a digital company, is preferred.
Responsibilities
- Develop and implement strategic plans to drive growth for Airbnb Experiences.
- Own demand strategy and business growth for a selection of priority markets and their contribution to the global business.
- Lead select global cross-functional programs that improve how guests discover and book experiences.
- Collaborate with product management, finance, marketing, community, communications, sales operations, and supply teams.
- Translate data-driven insights into actionable operational plans and improve business efficiency.
- Build relationships with internal and external stakeholders and translate complex data and market dynamics into recommendations.
- Plan for future expansion and influence business outcomes.
- Develop novel incentives, business models, and ways of working to support efficient scale.
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