Chiropractic Virtual Assistant & Front Desk Coordinator
New
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Staffing for DoctorsChiropractic healthcare
Workable workplace: remote; Workable locations: PhilippinesFull-Time
Salary not disclosed
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Job Details
- Languages
- Exceptionally clear, professional spoken English
Requirements
- Have recent hands-on proficiency and experience using ChiroTouch EMR.
- Have a proven background managing high call volumes in a medical setting.
- Speak English with exceptional clarity and professionalism.
- Have prior experience in chiropractic practices or physical therapy/rehabilitation clinics.
- Have experience using Intermedia VOIP or a similar cloud-based phone platform.
- Demonstrate strong multitasking ability and attention to detail.
- Be comfortable handling administrative tasks between calls.
Responsibilities
- Manage inbound and outbound calls using the Intermedia VOIP phone system.
- Answer patient questions and schedule care plans, confirm visits, and manage reschedules.
- Make appointment reminder calls to help minimize no-shows.
- Maintain patient records, intake forms, and schedules in ChiroTouch EMR.
- Handle document organization, digital faxes, and messaging during call downtime.
- Route patient inquiries, clinical notes, and care plan questions to providers.
- Support patients with appointment logistics, practice policies, and intake requirements.
- Document calls, patient requests, and calendar changes accurately in real time.
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