Revenue Enablement Specialist

New
M
M-FilesDocument management software
United States, EST preferred; work in the US time zoneFull-Time
Salary not disclosed
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Job Details

Languages
Fluent English
Required Skills
SalesforceMicrosoft ExcelCoaching

Requirements

  • Have solid experience in sales operations, sales enablement, sales administration, order management, or deal desk work.
  • Bring experience ideally from a SaaS or subscription business.
  • Demonstrate analytical thinking, numerical ability, and good Excel skills.
  • Have strong communication and coaching skills, including the ability to explain a decision and teach others how processes work.
  • Be comfortable working with senior stakeholders, summarizing complex cases, asking questions, and following up until decisions are made.
  • Work effectively as a partner to Sales while upholding policy and following Revenue Operations leadership.
  • Take ownership of work, raise mistakes early, and help resolve and learn from them.
  • Show initiative in identifying inefficiencies and seeing work through to completion.
  • Be fluent in English.
  • Experience with Salesforce, CPQ systems, or Zuora is an advantage.

Responsibilities

  • Run training and onboarding for sales teams and partners, create clear guidance, and keep sales processes and tools, including CPQ, easy to understand and use.
  • Review and approve quotes against sales policies, using judgment when cases are not clear-cut.
  • Prepare pricing committee approvals by gathering cases, facts, and context so the committee can make decisions.
  • Coordinate contract reviews between Sales, Legal, and Finance.
  • Support sales and partners through the shared internal ticketing system and investigate recurring problems to help fix their root causes.
  • Step in on order processing and booking validation when needed, and ensure each order has the required information.
  • Support partner funding and incentive programs as needed.
  • Identify and document additional sales-organization support needs to reduce administrative burden.
  • Work with automation and AI-assisted workflows and help improve their daily use.
  • Communicate professionally and thoroughly with internal and external stakeholders in English.
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