Sales Enablement Specialist

G
Green Mountain TechnologyParcel logistics
Source API remote eligibility restrictions: United StatesFull-Time
Salary not disclosed
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Job Details

Required Skills
SalesforceMicrosoft Excel

Requirements

  • Experience using a CRM is required.
  • Knowledge of sales process design, pipeline management, CRM administration, data governance, and operational reporting.
  • BA/BS degree preferred or in progress from an accredited college or university; relevant industry experience may be considered.
  • Salesforce Administrator certification preferred.
  • Salesforce reporting, dashboards, validation rules, workflows, and Flow automation experience preferred.
  • Experience supporting CPQ, quote-to-cash, pricing administration, commercial operations, or related workflows preferred.
  • Experience documenting SOPs, business processes, CRM standards, field definitions, workflows, and usage guidelines.
  • Vendor support case, enhancement request, support ticket, system defect, and follow-up coordination experience preferred.
  • Strong technical skills, including Microsoft Word, Excel, and PowerPoint.
  • Experience using LinkedIn Sales Navigator preferred.
  • Knowledge of the supply chain or logistics industry desired.
  • Strong attention to detail, accountability, professionalism, problem-solving ability, and a continuous improvement mindset.

Responsibilities

  • Administer CRM operations and configure objects, workflows, automation, integrations, validation rules, and reporting processes.
  • Provide first-line CRM and CPQ user support, coordinate issue resolution, and support user acceptance testing for system changes and releases.
  • Support CPQ and quote-to-cash workflows, including quoting and approval processes.
  • Maintain CRM data governance, reporting definitions, filters, dashboards, scorecards, and operational data extracts.
  • Audit pipeline records for stale opportunities, close-date inaccuracies, missing fields, and stage compliance issues.
  • Prepare forecast support materials, pipeline summaries, and reporting packages for leadership reviews.
  • Coordinate proposal assembly, quote creation, SOW templates, approval workflows, and commercial documentation.
  • Assist with pre-call preparation, handoffs, proposals, presentations, sales materials, action tracking, and follow-up.
  • Maintain sales templates, SOPs, CRM documentation, field definitions, user guides, and knowledge resources.
  • Support onboarding, training, and CRM adoption, and identify opportunities to improve functionality, automate processes, and strengthen reporting.
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