Sales Operations Specialist
New
C
ClearCaptionsTelephone captioning
Source API remote eligibility restrictions: United StatesFull-TimeMiddle
Salary$62,000 to $78,000/yr plus Inside Sales Team Bonus
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Job Details
- Experience
- A minimum of five (5) years of experience in sales operations, business operations, sales enablement, or related fields.
- Required Skills
- Business IntelligenceData AnalysisSalesforceMicrosoft Office Suite
Requirements
- Associate degree required; bachelor's degree preferred. Equivalent combinations of education and relevant experience may be considered.
- At least five years of experience in sales operations, business operations, sales enablement, or a related field.
- Knowledge of sales operations, performance management, forecasting, pipeline analysis, and KPI reporting.
- Knowledge of CRM platforms, sales technologies, reporting tools, and data management practices, including Salesforce and business intelligence solutions.
- Experience analyzing complex data sets, identifying trends, and translating findings into business recommendations.
- Ability to develop dashboards, scorecards, reports, and performance metrics.
- Proficiency in Microsoft Office Suite and modern virtual-team communication tools such as Microsoft Teams and Slack.
- Strong verbal and written communication, presentation, and problem-solving skills.
- Strong organizational and time-management skills, with the ability to handle multiple priorities and demanding timeframes.
- Ability to use discretion, make sound decisions, and maintain confidentiality.
- Willingness and ability to work flexible hours as needed and travel up to 10%, including occasional overnight travel.
Responsibilities
- Maintain sales performance reports, dashboards, scorecards, and KPI tracking tools.
- Compile and analyze sales activity, conversion, installation, cancellation, and revenue data.
- Prepare reporting, analysis, and presentation materials for sales leadership meetings and business reviews.
- Validate data and audit reports to help ensure accuracy and integrity.
- Improve sales processes, operational efficiency, and workflows; maintain SOPs, documentation, and process guides.
- Support Salesforce and other sales systems through reporting, data maintenance, and user assistance.
- Coordinate sales event, lead generation, and community outreach operations, including logistics, inventory, materials, and budget tracking.
- Track and report event performance, including attendance, leads, conversions, installations, and revenue.
- Coordinate cross-functional project activities, timelines, communications, and deliverables, and track progress and potential issues.
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