Sales Operations Manager
New
D
DockerDeveloper tooling
Location: Canada
Secondary Locations: United States
Workplace: RemoteFull-TimeManager
SalaryUnited States:
$108.5K – $155K + equity
Canada
: CA$150.5K - CA$215K + equity
Apply NowOpens the employer's application page
Job Details
- Experience
- 4+ years of experience in Sales Operations, Revenue Operations, or a related GTM operations function
- Required Skills
- Project ManagementSalesforce
Requirements
- Have 4+ years of experience in Sales Operations, Revenue Operations, or a related GTM operations function.
- Have experience working for a high-growth software/SaaS company.
- Have partnered with a Sales Engineering, Solutions Architect, or pre-sales organization in a Sales Operations role.
- Bring strong Salesforce knowledge, including reports, dashboards, opportunity management, and writing requirements for admins and developers.
- Have experience building KPI frameworks, dashboards, and forecasting inputs for distributed, multi-region teams.
- Have experience defining and documenting scalable processes, such as capacity planning, POC workflows, and cross-team handoffs.
- Have project management experience, including writing project plans, business requirement documents, and business summaries.
- Be able to influence stakeholders across Sales, SE, Product, Finance, and Business Systems without direct authority.
- Be comfortable working with technical audiences and able to work autonomously.
Responsibilities
- Partner with Solutions Engineering and Solutions Architect leadership to translate priorities into operating plans, process changes, and systems requirements.
- Own reporting and KPIs for SE and SA teams, including coverage, pipeline engagement, technical win rate, POC/POV conversion and cycle time, and influenced pipeline and bookings.
- Design and run processes for opportunity intake, team assignment, capacity-based routing, POC/POV tracking, and handoff to TAM.
- Maintain Salesforce data quality for technical-stage fields, SE Owner, Opportunity Team assignment, and technical win/loss reasons.
- Partner with Business Systems to scope, prioritize, and test Salesforce and GTM tool changes, and drive adoption.
- Support SE and SA capacity, headcount, coverage, quota, territory, and compensation-related processes.
- Collaborate with SE leadership and Enablement on onboarding, ramp tracking, and playbook rollout.
- Lead projects from conception to release, including project plans, business requirement documents, and change management.
- Identify process improvements and automation opportunities, including AI-driven workflows, and provide inputs to pipeline inspection and forecast calls.
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