ABA Practice Operations & Medical Billing Virtual Assistant
W
Winning AssistantsABA therapy
Remote – Philippines, Monday–Friday, 10:00 AM–2:00 PM Pacific Time (PT)Part-Time
Salary6 - 7 USD per hour
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Job Details
- Languages
- Must speak and write English clearly and professionally. Bilingual in English and Spanish is a plus, but not required.
Requirements
- Experience in ABA therapy administration and/or medical billing, with a solid understanding of ABA workflows.
- Knowledge of ABA billing processes, including CPT codes, claims submission, authorizations, denials, and insurance follow-ups.
- Tricare West billing and authorization experience, including experience from other medical specialties combined with ABA billing knowledge.
- Experience with medical billing systems, insurance portals, and eligibility verification.
- Strong healthcare administrative experience, including scheduling, client communication, documentation, and follow-ups.
- Must speak and write English clearly and professionally.
- Must have relevant work experience.
- Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding.
- Must be available to attend video meetings with camera on when required.
- Requires a reliable laptop or desktop, stable high-speed internet of at least 25 Mbps, a noise-canceling headset, a working webcam, and a quiet, professional workspace.
- Experience with Office Ally, Motivity, and Availity is preferred.
- Experience with Microsoft 365, Outlook, Google Voice, DocuSign, or PandaDoc is preferred.
Responsibilities
- Manage daily emails, incoming calls, text messages, scheduling, and administrative follow-ups.
- Coordinate client intake, onboarding paperwork, referrals, and related communications.
- Maintain organized client records, documents, and administrative trackers.
- Submit ABA therapy claims daily using Office Ally and track unpaid and rejected claims, denials, appeals, and accounts receivable.
- Assist with payment posting, reconciliation, copays, secondary insurance, and weekly billing reports.
- Verify insurance eligibility and benefits, manage authorization requests and renewals, and handle Tricare West workflows.
- Support Motivity, Availity, Office Ally, Microsoft 365, Outlook, DocuSign, PandaDoc, and related administrative systems.
- Develop and maintain trackers, SOPs, checklists, and organized workflows; coordinate with software vendors and technical support teams.
- Post job openings, assist with candidate screening, schedule interviews, and track hiring documents and onboarding.
- Assist with advertising leads, inquiries, and basic marketing administration as needed.
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