Operations Specialist
New
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Navion Senior SolutionsSenior living
Workable workplace: remote. Workable locations: Columbia, South Carolina, United States. Greenville, South Carolina, United States. Raleigh, North Carolina, United States. Charlotte, North Carolina, United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum of three (3) years of Assisted Living Executive Director experience with increasing responsibility including budgetary responsibilities preferred.
- Required Skills
- Budget management
Requirements
- Bachelor’s degree required; MBA is a plus.
- Three or more years of Assisted Living Executive Director experience with increasing responsibility, including budgetary responsibilities, preferred.
- Knowledge of and ability to conform to applicable laws, rules, and regulations.
- Ability to foster a cooperative work environment and handle conflict resolution or mediation.
- Strong interpersonal and communication skills and ability to work with a wide range of constituencies in a diverse community.
- Ability to work flexible schedules in a 24-hour operation.
- Ability to travel up to 90% of the time and support long-term on-site assignments.
- Ability to hold a multistate Administrator License; licenses in NC, SC, VA, GA, TN, WV, and KY are a plus.
Responsibilities
- Serve as Interim Executive Director at communities with leadership vacancies.
- Support on-site turnaround assignments focused on occupancy, staffing, expense management, licensure, compliance, and satisfaction.
- Support new community openings before opening and during initial lease-up.
- Assist with regional revenue generation, including move-ins, resident retention, and support revenue.
- Monitor regional expenses, including staffing, overtime, bad debt, team member turnover, and other controllable expenses.
- Monitor care services, memory care programs, and regulatory and policy compliance.
- Train new Executive Directors and other leadership positions as needed.
- Conduct and review quality assurance audits.
- Resolve grievances from residents, families, and staff, and monitor community service areas to ensure regulatory compliance.
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