Deployment Strategist
New
N
n8nWorkflow automation
Remote | US East CoastFull-Time
Salary not disclosed
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Job Details
- Languages
- English fluency
- Required Skills
- Stakeholder management
Requirements
- Experience in deployment, implementation, consulting, solutions, or technical customer success roles at a B2B software company.
- Experience driving adoption with enterprise customers in complex, high-stakes environments, including on-site customer work.
- Ability to map business processes and identify automation opportunities in unfamiliar operations.
- Ability to help customers define governance, ownership, and ways of working to scale automation.
- Ability to build value cases, estimate impact, and prioritize automation roadmaps based on business outcomes.
- Technical fluency to understand architecture, demo solutions, and assess alignment with customer needs; coding is not required.
- Ability to build trust across organizational levels, manage competing priorities, and identify decision-makers.
- Ability to explain complex technical concepts clearly to senior stakeholders.
- Willingness to travel roughly 30–50% of the time for on-site engagements across Europe.
- Fluent English communication with technical, operational, and executive audiences.
- Additional European languages are a nice-to-have.
- Experience with workflow automation, integration, AI automation, or internal tooling platforms is a nice-to-have.
- Change management, enterprise transformation, or product feedback experience is a nice-to-have.
Responsibilities
- Lead the organizational workstream during focused on-site deployments, from executive kickoff to closeout.
- Partner with a Forward Deployed Engineer to turn customer problems into adopted workflows.
- Keep engagements focused on high-value customer opportunities.
- Guide customers in establishing automation operating and governance models, including ownership, decision-making, prioritization, enablement, and adoption practices.
- Map business processes to uncover high-impact automation opportunities.
- Develop automation roadmaps with prioritization criteria, sequencing, and ROI logic.
- Build business cases by estimating impact, modeling value, and connecting automation to executive priorities.
- Build trust across technical teams, operators, executives, champions, skeptics, and decision-makers.
- Identify expansion signals and hand them to the Customer Success team.
- Feed deployment learnings into internal playbooks, product feedback loops, and repeatable deployment motions.
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