SAP SuccessFactors Employee Central Consultant
New
J
JobgetherHR technology
Based in BrazilContractMiddle
Salary not disclosed
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Job Details
- Languages
- Intermediate to advanced English proficiency.
- Required Skills
- RESTful APIsTroubleshooting
Requirements
- Proven experience working with SAP SuccessFactors Employee Central (EC).
- Hands-on experience providing application management services (AMS), including incident management, troubleshooting, and user support.
- Knowledge of Employee Central configuration, parameterization, maintenance, and continuous improvement.
- Experience with SAP SuccessFactors integrations, including Integration Center, APIs, and connectors.
- Understanding of HR processes, organizational structures, and related business rules.
- Ability to map business processes, analyze functional requirements, and translate them into system solutions.
- Experience preparing technical and functional documentation for configurations, improvements, and issue resolutions.
- Strong written and verbal communication skills for interacting with clients and internal teams.
- Good organizational skills, teamwork, and ability to manage priorities across multiple support requests and activities.
- SAP SuccessFactors Employee Central certification is preferred.
- Knowledge of additional SAP SuccessFactors modules, such as Recruitment, Performance & Goals, or Compensation, is preferred.
- Intermediate to advanced English proficiency is preferred.
- Experience participating in Employee Central implementation or rollout projects is preferred.
- Previous AMS experience for large organizations or in consulting environments is preferred.
- Ability to facilitate presentations, workshops, and discussions with clients and stakeholders is preferred.
Responsibilities
- Provide application management services for the SAP SuccessFactors Employee Central module.
- Analyze, prioritize, and resolve user support requests, incidents, and system issues.
- Configure, maintain, and enhance Employee Central functionality based on business requirements.
- Implement system improvements and parameterization changes to optimize HR processes and performance.
- Troubleshoot integrations and business process issues with technical teams.
- Support SuccessFactors release updates, enhancements, and rollout activities.
- Document functional and technical solutions, incident resolutions, corrections, and customizations.
- Analyze HR processes, organizational structures, and business rules to support appropriate configuration.
- Collaborate with clients, internal teams, and stakeholders to clarify requirements and coordinate delivery.
- Guide and train end users on system functionality and improved processes.
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