- Manage day-to-day operational activities and establish consistent processes across Latin American countries.
- Oversee HR operations, including employee/contractor administration, onboarding, payroll coordination, and performance management.
- Manage workforce planning, resource allocation, and tracking of employee utilization and project capacity.
- Direct financial operations, including budgeting, revenue tracking, gross margin analysis, expense control, and client invoicing using QuickBooks Online.
- Maintain standardized workflows and support system integrations for ERP, HRIS, CRM, and project-management platforms.
- Ensure compliance with regional employment, tax, data protection, and privacy requirements.
- Develop operational dashboards and provide weekly/monthly performance reports to executive leadership.
Microsoft Power BIOperations ManagementFinancial Management