Troubleshoot hardware, software, networking, and cloud-related issues under an SLA.
Provide remote IT support and resolve incidents following an SLA and RCA.
Support and manage Microsoft 365 applications, Teams, OneDrive, Exchange Online, user accounts, and permissions.
Assist with Azure Portal administration and troubleshooting.
Manage user access, licenses, and security configurations.
Document incidents, solutions, and technical procedures.
Support IT projects, migrations, and technology improvements.
Configure and support domains, IPs, virtual cloud environments, and hosting environments.
Manage IP telephony across offices and platforms.
Microsoft Azure
Showing 1 of 16 positions
Overview
Talentus Global is an IT services and consulting company that provides smart sourcing, dedicated teams, and managed IT services. The company offers services such as smart sourcing, dedicated and cluster teams, managed IT services, software engineering, and enterprise platform implementations. Talentus Global serves clients across industries including Higher Education. The company has a presence in more than 20 countries. Talentus Global has headquarters in Florida, USA, and delivery centers in Argentina, Colombia, Mexico, Peru, and Spain.
Culture
Remote-first model
Entrepreneurial and multicultural team culture
Technology Story
Talentus Global develops and implements solutions using Artificial Intelligence, including Generative AI, Large Language Models (LLMs), Machine Learning, Deep Learning, Computer Vision, and Natural Language Processing (NLP). The company works with AI providers such as Microsoft, Google, and OpenAI. For enterprise solutions, Talentus Global works with platforms including Ellucian Banner, PowerCampus, Salesforce, Canvas, Workday Student, and Odoo. They utilize technologies such as Oracle PL/SQL, Oracle Database, Java, Groovy, REST/SOAP APIs, Unix/Linux scripting, Python, Azure, AWS, GCP, LangChain, LlamaIndex, Semantic Kernel, Pinecone, Weaviate, Chroma, Docker, and Kubernetes. The company also uses Microsoft technologies including Excel, PowerPoint, OneDrive, SharePoint, Power BI, Power Automate, and Teams. Web development technologies used include React, Next.js, Node.js, .NET, Spring Boot, Django, Flask, and Ruby on Rails.
Why Work Here
Remote work model
Offers opportunities to work with U.S. clients
Benefits and Perks
Competitive salaries in USD
Day off for birthdays
Access to training and certifications
Paid vacations for some roles
Referral program with a $500 USD bonus for eligible hires