Sales Operations Manager
J
JobgetherSoftware/SaaS
Work remotely from CanadaFull-TimeManager
SalaryCA$150,500–CA$215,000 annually, plus equity.
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Job Details
- Experience
- At least 4 years of experience in Sales Operations, Revenue Operations, or a related go-to-market operations function.
- Required Skills
- Project ManagementSalesforceProcess improvement
Requirements
- At least 4 years of experience in Sales Operations, Revenue Operations, or a related go-to-market operations function.
- Experience in a high-growth software or SaaS company.
- Experience supporting Sales Engineering, Solutions Architecture, or another pre-sales technical organization as an operations partner.
- Strong Salesforce expertise, including reports, dashboards, opportunity management, data quality, and requirements writing.
- Ability to develop KPI frameworks, dashboards, and forecasting inputs for distributed, multi-region teams.
- Experience designing, documenting, and improving operational processes, including capacity planning and proof-of-concept workflows.
- Strong project management skills, including developing project plans and business requirements documents.
- Ability to influence stakeholders across Sales, Solutions Engineering, Product, Finance, Analytics, and Business Systems without direct authority.
- Strong analytical thinking and attention to detail when working with operational data and performance metrics.
- Ability to work independently and manage complex initiatives while balancing immediate needs with long-term scalability.
- Interest in automation and building efficient, repeatable processes.
- Familiarity with Gong, Opine, or comparable sales engagement, conversation intelligence, and go-to-market tools is an advantage.
Responsibilities
- Partner with Solutions Engineering and Solutions Architecture leadership to provide operational support, processes, reporting, and tools.
- Translate leadership priorities into operational plans, process improvements, system requirements, and measurable execution strategies.
- Own KPI reporting for Solutions Engineering and Solutions Architecture, including pipeline engagement, technical win rates, proof-of-concept conversion, cycle times, and bookings.
- Design workflows for opportunity intake, team assignment, capacity-based routing, proof-of-concept tracking, and handoffs to Technical Account Management.
- Maintain Salesforce data integrity across technical-stage fields, team assignments, ownership, and technical win/loss reasons.
- Collaborate with Business Systems to define, test, and drive adoption of enhancements across Salesforce, Gong, Opine, and other go-to-market tools.
- Support capacity planning, headcount forecasting, coverage modeling, and quota and territory processes.
- Lead cross-functional projects from planning through delivery, including requirements, stakeholder alignment, testing, and change management.
- Identify workflow improvements and automation opportunities, including AI-enabled processes.
- Establish reporting cadences, document scalable processes, and provide operational insights during pipeline reviews and forecast calls.
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