Create and implement account development strategies aligned with Documo’s growth objectives.
Analyze account data and performance metrics to inform strategy.
Research market trends, opportunities, risks, and competitor activity.
Build long-lasting customer relationships and serve as a trusted advisor and primary point of contact.
Understand evolving customer needs and communicate Documo’s value proposition.
Identify upselling and cross-selling opportunities and expand adoption of Documo products.
Collaborate with Sales to identify opportunities, negotiate contracts, and expand business.
Secure annual renewals and monitor account performance and churn, proactively addressing potential issues.
Maintain deep knowledge of Documo products and services.
SalesforceJiraAccount Management+1 more
Showing 1 of 2 positions
About Documo
Documo transforms document workflows for regulated industries. We pioneer secure, HIPAA-compliant cloud fax, API, and workflow management solutions. You will help over 40,000 businesses globally streamline how they handle sensitive information. Our platform processes 600,000 pages daily for 140,000 users. We recently launched Intelligent Document Processing, using AI to turn messy paperwork into structured, usable data, reducing manual processing by half. Documo is backed by $29 million in funding, including a $24 million Series B, demonstrating our significant growth and market impact. We are recognized with a Platinum Pinnacle Award for Best Use of AI in Healthcare.
How We Work
You will join a fully remote team across the U.S., aligning with Eastern Standard Time business hours. We foster a supportive, inclusive, and fun culture. Our values include "We Do What We Say," "We Wow and Delight," "We Are Proactive Owners," "We Are Gritty Achievers," and "We Really Care." We believe great products start with great people and invest in top talent. Collaboration and growth are central to our environment. You will see your contributions directly impact healthcare and health tech. We connect, collaborate, and celebrate during annual in-person company kick-offs.
Engineering at Documo
You will build solutions that handle highly sensitive information in regulated environments. We integrate secure, HIPAA-compliant cloud fax with EMR, EHR, and ERP tools. Our Fax API offers extensive documentation in Ruby, NodeJS, Python, PHP, and CURL. We are actively advancing AI technology to improve efficiency and patient care. Our Intelligent Document Processing leverages OCR, Machine Learning, and Agentic AI. You will solve complex problems, driving better patient outcomes. Your work will shape the future of document interoperability.
Why Join Us
Drive impactful work advancing AI technology in the massive Health-tech (SaaS) space.
Grow with a small, fast-growing tech company that invests in top talent.
Benefit from hands-on training and clear paths for fast career advancement to enterprise-level roles.
Contribute to a supportive, inclusive, and fun culture with flexible remote work and equity opportunities.
Benefits & Perks
Competitive U.S. benefits: medical, dental, vision insurance.
401(k) with a strong company match.
Annual bonus program based on role and company performance.
Annual performance reviews with merit increases.
Equity opportunities to grow with us.
Flexible remote work that fits your life.
Flexible paid time off.
Competitive paid parental leave.
Mental health support and Employee Assistance Programs (EAP).
In-person company kick-offs to connect, collaborate, and celebrate.