Sales Development (SDR) Manager

New
D
DocumoHealthcare SaaS
This is a fully remote position. ... we are open to hiring anywhere, Work hours for this role follow Eastern Time business hours.Full-TimeManager
Salary not disclosed
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Job Details

Required Skills
Salesforce

Requirements

  • Bring B2B SaaS sales development experience as both an SDR and an SDR manager.
  • Have a track record of hitting team pipeline targets.
  • Understand sales methodologies such as Challenger and MEDDIC.
  • Have experience coaching early-career reps.
  • Be passionate about coaching, mentoring, and developing sales talent.
  • Be highly organized, with a disciplined approach to onboarding and training cadences.
  • Be a hands-on leader who joins calls, reviews recordings, and gives real-time feedback.
  • Use Salesforce and sales engagement metrics as coaching inputs.
  • Be able to work independently in a fast-paced, fully remote environment.
  • Technical or compliance-heavy sales experience, such as healthcare, HIPAA, or APIs, is a plus.

Responsibilities

  • Lead, manage, and scale Documo’s sales development function.
  • Set up qualification frameworks, messaging, KPIs, and SDR-to-AE handoff processes.
  • Design outbound campaigns across cold calling, email, social selling, and events.
  • Select, configure, and drive adoption of the SDR tech stack, including Salesforce.
  • Document the program in a repeatable SDR playbook.
  • Guide SDRs to exceed performance targets and own activity, meetings, opportunity conversion, and pipeline generation metrics.
  • Report pipeline metrics, conversion rates, and coaching progress to executive leadership.
  • Coach reps on account research, messaging, prospecting calls, and objection handling.
  • Run call and email reviews and roleplays, and build individual development plans.
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