Senior Email Marketing Technology & CRM Manager

New
J
JobgetherEmail marketing technology
Remote work within the United StatesContractManager
Salary not disclosed
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Job Details

Languages
Professional proficiency in English is required.
Experience
At least 8 years of experience in email marketing technology, marketing operations, lifecycle marketing, CRM, or a related technical marketing discipline. Candidates with slightly less experience may be considered if they demonstrate exceptional expertise.
Required Skills
Project CoordinationCRMData management

Requirements

  • At least 8 years of experience in email marketing technology, marketing operations, lifecycle marketing, CRM, or a related technical marketing discipline; candidates with slightly less experience may be considered for exceptional expertise.
  • Strong working knowledge of Salesforce Marketing Cloud, including audience segmentation, data models, platform configuration, and operational workflows.
  • Demonstrated understanding of sender reputation, authentication protocols, suppression strategies, list hygiene, and inbox placement optimization.
  • Experience supporting the technical implementation and operational execution of large-scale email marketing and lifecycle programs.
  • Ability to translate marketing goals into technical specifications involving audience definitions, data inputs, tracking, measurement, and governance.
  • Analytical capabilities and experience collaborating with analytics, data, and engineering teams to validate requirements, resolve issues, and improve campaign effectiveness.
  • Ability to collaborate across complex, matrixed organizations and influence stakeholders without direct managerial authority.
  • Written and verbal communication skills, including explaining technical concepts and documenting implementation processes.
  • Ability to coordinate implementation timelines, manage competing priorities, assess operational readiness, and drive projects forward.
  • Professional proficiency in English is required.
  • Preferred: experience supporting large-scale content strategies or lifecycle marketing programs, and broader expertise in email marketing strategy and campaign planning.
  • Preferred: familiarity with consumer technology, digital platforms, enterprise marketing environments, and distributed teams.

Responsibilities

  • Provide technical guidance on Salesforce Marketing Cloud configuration, setup, and operational best practices.
  • Support the planning and implementation of large-scale email marketing and lifecycle programs.
  • Evaluate marketing technology workflows and recommend improvements to scalability, operational efficiency, and campaign execution.
  • Translate marketing objectives into technical specifications covering data inputs, audience logic, tracking, measurement, and governance.
  • Advise on sender reputation, email authentication, suppression strategies, list hygiene, and inbox placement.
  • Define audience creation requirements and partner with analytics and data teams to validate audience availability, data quality, and segmentation accuracy.
  • Collaborate with marketing operations, analytics, engineering, data, and campaign execution teams to deliver programs.
  • Assess technical readiness and execution risks before campaign launches, and recommend practical solutions.
  • Develop technical documentation, implementation guidelines, operational playbooks, and stakeholder communications.
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