Senior Fraud and Authentication Consultant
New
P
PindropCybersecurity, fraud prevention
Location: US - RemoteFull-TimeSenior
SalaryUS Base Pay Range $109,000 — $131,000 USD
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Job Details
- Experience
- 7+ years of consulting, technical account management, solution delivery, or customer-facing technical roles in SaaS, cloud, security, or fintech environments.
- Required Skills
- SaaS
Requirements
- Have 7+ years of consulting, technical account management, solution delivery, or customer-facing technical experience in SaaS, cloud, security, or fintech environments.
- Demonstrate the ability to lead complex client engagements and solve challenging business and technical problems.
- Bring expertise in enterprise architecture, authentication, fraud risk, or voice-driven technologies.
- Have strong client relationship skills and comfort presenting to C-level and executive stakeholders.
- Experience with contact center technology, voice biometrics, or security solution integration is listed as an additional qualification.
- A management consulting background or experience in high-growth technology environments is listed as an additional qualification.
- Technical certifications such as AWS, security, or networking certifications, or an advanced degree, are listed as additional qualifications.
- Experience producing thought leadership content, such as white papers and best practices, is listed as an additional qualification.
Responsibilities
- Serve as a trusted advisor to strategic customers through discovery, implementation, optimization, and ongoing value realization.
- Lead complex client engagements by assessing needs, defining solutions, and driving customer outcomes.
- Conduct workshops, technical assessments, and executive briefings on authentication, fraud prevention, and voice biometrics.
- Collaborate with Product, Engineering, Customer Success, and Sales to support alignment and customer experience.
- Analyze client business processes and recommend improvements for operational efficiency and risk mitigation.
- Guide customer teams through integrations and change management, resolve technical issues, and support adoption.
- Develop white papers, case studies, and reusable best-practice resources for customers and internal teams.
- Mentor colleagues and contribute to continuous learning and consulting excellence.
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