Technology Operations Manager
New
D
Digital Media ManagementDigital marketing
Listing location: United States; Workplace type: Remote, M-F: 9am-6pm ESTFull-TimeManager
Salary105,000 - 125,000 USD per year
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Job Details
- Experience
- 5+ years of relevant technical experience
- Required Skills
- Google WorkspaceSlack
Requirements
- Have 5+ years of relevant technical experience.
- Bring experience with systems and tool implementation, technology planning, and tech support.
- Have experience with AI integrations and vendor management.
- Have deep knowledge of creative production and business tools, including Apple Business Manager, Google Workspace, Slack, Airtable, Frame.io, Adobe, Maxon, ServiceNow, and Active Directory.
- Have experience using AI and machine learning to improve efficiency across technology workflows.
- Be knowledgeable about Apple and PC products and machines.
- Have experience with content security management and compliance.
- Bring strong communication skills and attention to detail.
- Have excellent time and project management skills.
- Be available Monday through Friday, 9 a.m. to 6 p.m. EST.
Responsibilities
- Manage and optimize technology operations for three global studios within Keywords Studios.
- Create and implement technical infrastructure to support business needs and address process and systems bottlenecks.
- Collaborate with global IT teams on long-term technology processes, requirements, and solutions.
- Use AI and machine learning to build efficient business processes and workflows.
- Partner with global information security and privacy teams on data protection and content security compliance.
- Administer the group’s business systems and creative production tools.
- Provide user support for Mac and PC operating systems and assess equipment needs globally.
- Troubleshoot technology issues across the group.
- Serve as the client point of contact for content security compliance.
- Coordinate services between current vendors and outside contractors.
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