Technology Operations Manager

New
D
Digital Media ManagementDigital marketing
Listing location: United States; Workplace type: Remote, M-F: 9am-6pm ESTFull-TimeManager
Salary105,000 - 125,000 USD per year
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Job Details

Experience
5+ years of relevant technical experience
Required Skills
Google WorkspaceSlack

Requirements

  • Have 5+ years of relevant technical experience.
  • Bring experience with systems and tool implementation, technology planning, and tech support.
  • Have experience with AI integrations and vendor management.
  • Have deep knowledge of creative production and business tools, including Apple Business Manager, Google Workspace, Slack, Airtable, Frame.io, Adobe, Maxon, ServiceNow, and Active Directory.
  • Have experience using AI and machine learning to improve efficiency across technology workflows.
  • Be knowledgeable about Apple and PC products and machines.
  • Have experience with content security management and compliance.
  • Bring strong communication skills and attention to detail.
  • Have excellent time and project management skills.
  • Be available Monday through Friday, 9 a.m. to 6 p.m. EST.

Responsibilities

  • Manage and optimize technology operations for three global studios within Keywords Studios.
  • Create and implement technical infrastructure to support business needs and address process and systems bottlenecks.
  • Collaborate with global IT teams on long-term technology processes, requirements, and solutions.
  • Use AI and machine learning to build efficient business processes and workflows.
  • Partner with global information security and privacy teams on data protection and content security compliance.
  • Administer the group’s business systems and creative production tools.
  • Provide user support for Mac and PC operating systems and assess equipment needs globally.
  • Troubleshoot technology issues across the group.
  • Serve as the client point of contact for content security compliance.
  • Coordinate services between current vendors and outside contractors.
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105,000 - 125,000 USD per year
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