Technical Account Manager - AI for MarTech

New

BytekMarTech AI

United States, CET+1 time zoneFull-TimeMiddle

Salary€35,000 - €40,000 base salary (permanent contract) + 10% bonus

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Job Details

Languages: Italian (native speaker) and English (C1)
Experience: 3-5 years of account and project management experience
Required Skills: Project ManagementSalesforceJiraConfluenceAccount Management

Hold a Bachelor’s or Master’s degree in Management Engineering, Economics, Marketing, or a related discipline.
Bring technical aptitude.
Have 3-5 years of account and project management experience.
Have experience preferably in MarTech/AI or complex IT environments.
Know ETL processes and data architectures.
Be proficient with Jira and Confluence.
Speak Italian at native-speaker level and English at C1 level.
Have strong people skills.
Have strong problem-solving skills and the ability to self-organize your time.
Marketing Analytics or Marketing Technology experience is a plus.
Familiarity with AI algorithms applied to marketing is a plus.
Knowledge of CRM platforms such as Salesforce or HubSpot, ERP systems, and BI tools is a plus.

Develop client relationships by understanding clients’ business objectives, challenges, and operational processes to identify AI transformation opportunities.
Analyze business requirements and translate them into project deliverables, success metrics, and value propositions.
Lead AI implementation projects from business case development through planning, scoping, onboarding, and go-live.
Facilitate workshops and discovery sessions to identify opportunities for AI-driven optimization.
Coordinate client onboarding, including business analysis, requirements gathering, solution architecture design, and delivery planning.
Translate business insights into technical specifications and collaborate with internal IT/Data teams on delivery.
Facilitate stakeholder alignment through business reviews, progress updates, and strategic planning sessions.
Monitor business KPIs and client satisfaction, address risks, and ensure SLA compliance using Jira and Confluence.
Provide ongoing relationship management, operational support, and strategic guidance to clients.

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