Inside Sales Manager — Inbound Consultative Sales
New
J
JobgetherFinancial services
Work from home anywhere in the United States, subject to employment eligibility and applicable state restrictions., Monday-to-Friday schedule, from 8:30 a.m. to 5:30 p.m. Central Time.Full-TimeManager
Salary$75,000 annual base salary, plus a team production bonus and an annual KPI-based bonus. Estimated first-year on-target earnings of $135,000–$200,000 or more, depending on performance.
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Job Details
- Experience
- At least 2 years of experience managing an inside sales team.
- Required Skills
- CoachingRecruitment
Requirements
- Have at least 2 years of experience managing an inside sales team, with responsibility for team performance and representative development.
- Have proven experience leading a remote team conducting sales conversations by phone or video.
- Understand needs-based consultative selling, including diagnosing customer situations, building trust, and recommending suitable solutions.
- Have experience managing short-cycle sales processes where deals typically close during the first conversation or within approximately two weeks.
- Demonstrate improvement in at least one meaningful team metric, such as conversion rate, quota attainment, or time to productivity, with clear before-and-after results.
- Bring communication, performance management, problem-solving, and interpersonal skills to coach individuals and build an accountable team.
- Preferred: experience leading inbound sales teams in debt relief, tax resolution, credit repair, debt consolidation, consumer bankruptcy intake, loan origination, phone-based insurance sales, or similar customer-focused services.
- Balance commercial objectives with compassion, sound judgment, and respect for customers facing difficult financial circumstances.
Responsibilities
- Manage team conversion rates, production targets, and budget, aiming to exceed a 20% conversion rate on completed appointments, with a target of 25%.
- Coach representatives during live calls and video consultations on consultative selling, objection handling, and identifying customer needs.
- Participate in final interviews, make hiring decisions with stakeholders, and manage team staffing and performance.
- Partner with sales operations to support new representatives from their first live calls and help them meet performance expectations.
- Identify high-potential team members, mentor them, and prepare qualified representatives for leadership opportunities.
- Monitor team metrics and implement improvements to conversion rates, quota attainment, and ramp-up speed.
- Ensure representatives conduct consultations with empathy, integrity, and professionalism and recommend appropriate solutions without unnecessary pressure.
- Work with sales operations and leadership to align coaching priorities and improve team effectiveness.
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