Senior Professional Services Project Manager
New
Z
ZscalerCloud security
Remote - USA; US Remote, Central Time Zone preferred; support customer engagements across standard US business hoursFull-TimeSenior
Salary143,500 - 205,000 USD per year
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Job Details
- Experience
- 5+ years of formal project or program management experience
- Required Skills
- Project ManagementNetworking
Requirements
- Demonstrated curiosity and active exploration of AI tools, with a history of integrating new technologies into daily workflows and problem-solving.
- 5+ years of formal project or program management experience delivering customer-facing technical solutions in professional services, consulting, or enterprise SaaS deployments.
- Active or in-progress PMP, PRINCE2, or equivalent recognized project management certification.
- Practical understanding of foundational networking and security concepts, including firewalls, proxies, secure web gateways (SWG), and VPN architectures.
- Strong written, verbal, and presentation skills, including the ability to lead executive briefings and facilitate technical workshops.
- Ability to support customer engagements across standard US business hours; Central Time Zone preferred.
- Willingness to travel for on-site kickoffs and design workshops as needed.
- Preferred: Experience managing large-scale Zero Trust, SASE, or enterprise cloud security deployments, such as ZIA, ZPA, or ZDX.
- Preferred: Proficiency with PSA and work management platforms such as Salesforce, Jira, Confluence, and Smartsheet.
- Preferred: Experience leading complex enterprise digital transformations and integrating predictive analytics, generative AI, or workflow automation into PMO reporting.
Responsibilities
- Lead the end-to-end delivery lifecycle of concurrent, complex customer deployments, including planning, execution, governance, risk management, and formal project sign-off.
- Manage customer engagements covering Zero Trust deployments, legacy security tool migrations, architecture assessments, and optimization programs.
- Define, track, and report deployment success criteria, metrics, milestones, and timelines.
- Maintain project charters, schedules, RAID logs, resource allocations, and regular status reports.
- Partner with internal specialists and customer stakeholders to identify roadblocks, manage escalations, and drive operational enablement.
- Champion AI-driven project management tools.
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