Technical Program Manager

C
CyclopsFintech, crypto
Fully Remote. We're open to candidates based within U.S. Eastern Time or Central European Time zones., U.S. Eastern Time or Central European TimeFull-TimeMiddle
Salary not disclosed
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Job Details

Required Skills
JiraConfluence

Requirements

  • Proven experience leading technical programs, partner integrations, or cross-functional initiatives with engineering and product teams.
  • Experience managing external vendors, partners, or client-facing deliveries and owning commitments and communication.
  • Solid understanding of software delivery lifecycles.
  • Ability to work from technical documentation and API specifications.
  • Exceptional written and verbal communication skills, including synthesizing technical and business information into actionable guidance.
  • Strong organizational and problem-solving skills with a structured, detail-oriented approach.
  • Ability to operate independently, surface risks proactively, and drive issues to resolution.
  • Familiarity with modern delivery and collaboration tools, including Jira and Confluence, is a nice to have.
  • Experience with fintech or crypto is a plus.
  • Experience with partner onboarding and operational compliance processes such as KYB, KYC, and KYT is a plus.

Responsibilities

  • Organize and run execution for external integrations, partner onboarding initiatives, and internal cross-team initiatives.
  • Own end-to-end project plans covering scope, timelines, dependencies, risks, and assumptions.
  • Coordinate dependencies across engineering, product, operations, compliance, legal, and external partners.
  • Identify delivery, operational, or compliance risks and propose mitigation strategies.
  • Coordinate partner requirements related to compliance, regulatory obligations, and contractual commitments.
  • Support merchant onboarding, KYB processes, customer KYC and KYT readiness, and geographic and currency expansion initiatives.
  • Communicate program status, decisions, risks, and next steps to internal and external stakeholders.
  • Track project metrics and delivery health, and prepare weekly status updates.
  • Own and organize program and partner documentation in Confluence and related tools.
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