Legal Case Manager

New
Workable workplace: remote; Workable locations: Venezuela, Bolivarian Republic of. Colombia. Nicaragua, Monday through Friday | 8:00 AM – 5:00 PM ESTFull-TimeManager
Salary not disclosed
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Job Details

Experience
Minimum of 3 years of experience in administrative positions for Legal Environments in U.S
Required Skills
Problem SolvingTime Management

Requirements

  • Have a minimum of 3 years of experience in administrative positions for legal environments in the U.S.
  • Bring strong organizational and time management skills and the ability to handle multiple deadlines.
  • Demonstrate high attention to detail and commitment to accuracy.
  • Have excellent verbal and written communication skills.
  • Be able to work independently and collaborate effectively with a team.
  • Have strong computer skills and the ability to learn new software platforms quickly.
  • Demonstrate problem-solving ability and a proactive, solution-oriented mindset.
  • Maintain a professional, client-focused demeanor and demonstrate integrity.
  • Customer service, hospitality, or marketing experience is considered an asset.

Responsibilities

  • Answer incoming calls professionally and route calls and messages to the appropriate team members.
  • Conduct client intake and collect, verify, and follow up on required client information and documentation.
  • Manage calendars, schedule appointments, and confirm appointments with clients and prospective clients.
  • Maintain client information, communications, and case progress in the firm's software and databases.
  • Prepare software-generated legal documents, organize digital files, and review documents for formatting and quality.
  • Provide clients with secure access to the online client portal.
  • Coordinate client signing ceremonies, including scheduling notaries and witnesses for in-person and virtual appointments.
  • Prepare standard client correspondence, participate in weekly team meetings, and prepare status reports.
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