- Build and maintain long-term relationships with clients.
- Serve as the primary point of contact for client escalations and conflict resolution.
- Oversee sales processes, including contract renewals, invoicing, and billing accuracy.
- Review and approve account transactions to ensure policy compliance.
- Monitor account performance to identify trends.
- Supervise and provide guidance to staff members assigned to accounts.
- Identify new sales opportunities within existing accounts to drive revenue growth.
- Develop strategies for account expansion and retention.
- Prepare and present account performance reports and financial updates.
Microsoft OfficeAccount ManagementClient relationship management