Logistics & Routing Coordinator

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Assist WorldLogistics
Listing location: South Africa / Philippines, Aligned with US business hoursPart-Time
Salary800 - 1,000 USD per month
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Job Details

Languages
Excellent written and spoken English
Required Skills
Problem Solving

Requirements

  • Have previous experience in logistics, freight, transportation, dispatch, or operations coordination.
  • Have excellent written and spoken English.
  • Be comfortable communicating with multiple carriers and internal teams.
  • Have strong organisational and follow-up skills.
  • Have strong attention to detail.
  • Be able to manage multiple shipments and priorities simultaneously.
  • Have excellent problem-solving skills.
  • Be able to work independently.
  • Have a strong sense of urgency and accountability.
  • Be comfortable working in a fast-paced environment.
  • Be confident using email, Microsoft Teams, and standard office software.

Responsibilities

  • Coordinate and monitor freight shipments and follow up on shipment status and delivery schedules.
  • Communicate with multiple carriers about deliveries, shipments, and shipment updates.
  • Troubleshoot delivery delays and other freight-related issues.
  • Resolve appointment and routing issues with carriers.
  • Coordinate routing information for retail and other customer orders.
  • Keep internal Operations and Customer Support teams informed.
  • Maintain accurate logistics records and updates.
  • Take ownership of issues through resolution and escalate significant issues when required.
  • Communicate primarily via email, with phone and Microsoft Teams as required.
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800 - 1,000 USD per month
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