Account Manager, Europe
New
G
GoGlobalPayroll services
United Kingdom. Romania. Serbia. Hungary. South Africa. PolandFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years of experience in account management, client services, or a related role within payroll, BCS, accounting, or tax.
- Required Skills
- AccountingAccount ManagementClient relationship management
Requirements
- Hold a bachelor’s degree in Business, Accounting, Finance, Human Resources, or a related field.
- An advanced degree is preferred.
- Have 5+ years of experience in account management, client services, or a related role within payroll, BCS, accounting, or tax.
- Bring a strong understanding of HR and payroll operations.
- Understand compliance practices in Europe.
- Demonstrate client-facing skills and the ability to build trusted relationships and deliver high-quality service.
- Be able to manage multiple client accounts, prioritize tasks, and meet deadlines.
- Have strong problem-solving and analytical skills, with attention to detail and accuracy.
- Demonstrate a proactive, collaborative, and adaptable approach suited to a fast-paced environment.
Responsibilities
- Manage and strengthen client relationships in Europe to support customer satisfaction and loyalty.
- Develop and execute account strategies to address client needs and drive regional business growth.
- Collaborate with cross-functional teams to deliver tailored solutions for clients’ global expansion requirements.
- Monitor client accounts, provide proactive support, and resolve issues in a timely and effective manner.
- Conduct regular business reviews and check-ins to assess service effectiveness and gather client feedback.
- Identify opportunities to upsell and cross-sell GoGlobal’s services to existing clients.
- Stay informed on European market trends, payroll practices, and regulatory updates to provide expert recommendations.
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