Merchandising Operations Manager

New
C
ComfrtApparel, e-commerce
Location: united states; flexibility of a fully remote environment.Full-TimeManager
Salary not disclosed
Apply NowOpens the employer's application page

Job Details

Experience
Minimum 5 years of relevant experience, with 5-8 years preferred, in merchandising operations, product operations, purchasing, production operations, or supply chain operations.
Required Skills
People ManagementNetSuite

Requirements

  • Have a minimum of 5 years of relevant experience in merchandising, product, purchasing, production, or supply chain operations; 5-8 years is preferred.
  • Have experience managing and developing a direct report, including coaching, training, delegation, goal setting, and performance management.
  • Have hands-on experience owning PO entry and ongoing management, including revisions, order tracking, and reconciliation.
  • Have hands-on experience creating SKUs and managing product master data, variant setup, system mappings, and data integrity.
  • Have advanced Excel skills, including pivot tables, lookup functions, data validation, and reconciliation of large datasets.
  • Be proficient with ERP, inventory, or purchase order management systems and understand data validation and system accuracy.
  • Have strong analytical judgment and attention to detail, with the ability to manage high order volumes and deadlines independently.
  • Be able to collaborate across Merchandising, Product, Sourcing, Production, Supply Chain, Operations, Planning, and eCommerce.
  • Have strong written and verbal communication skills, proactive follow-through, and timely escalation.
  • Have a bachelor’s degree in Supply Chain, Business, Business Analytics, Economics, or a related field.
  • Apparel, home goods, or e-commerce experience, including overseas vendors and production lead times, is preferred.
  • Experience with NetSuite, PLM, or similar systems, including implementation, data migration, or workflow improvements, is preferred.
  • Familiarity with inventory planning and S&OP, or experience with SQL, Power BI, Tableau, or workflow automation tools, is preferred.

Responsibilities

  • Manage, coach, and develop the Merchandise Coordinator through delegation, training, regular one-on-ones, and performance reviews.
  • Enter and manage purchase orders in ERP or order management systems, from issuance through revisions, shipment tracking, reconciliation, and closure.
  • Validate order details, vendor information, costs, delivery dates, quantities, and shipping terms with Product, Sourcing, and Production.
  • Coordinate open orders, delivery risks, and launch timelines with Merchandising, Product, Sourcing, Production, Supply Chain, Operations, Planning, and eCommerce.
  • Create and maintain SKU records for styles, colors, and sizes, and resolve product data and system-mapping discrepancies.
  • Maintain reports on open POs, production status, incoming inventory, SKU readiness, vendor performance, and on-time delivery.
  • Analyze supply chain, inventory, and sales data to identify risks and recommend actions supporting inventory planning and product availability.
  • Improve PO workflows, data accuracy, reporting, and cross-functional handoffs; document procedures and approval requirements.
  • Support ERP and PLM implementations and integrations through data cleanup, workflow requirements, testing, and user training.
View Full Description & ApplyYou'll be redirected to the employer's site
View details
Apply Now