Travel Operations Specialist
New
A
AuxTravel services
Workable locations: Philippines, US Eastern Time core business hoursFull-TimeJunior
Salary not disclosed
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Job Details
- Languages
- Excellent written and verbal English communication skills
- Experience
- Minimum 2 years of experience in travel agency operations, hospitality reservations, travel coordination, or a similar operational role
- Required Skills
- Microsoft Excel
Requirements
- Minimum 2 years of experience in travel agency operations, hospitality reservations, travel coordination, or a similar operational role.
- Strong organizational skills and exceptional attention to detail.
- Ability to manage multiple bookings and deadlines simultaneously.
- Excellent written and verbal English communication skills.
- Experience with invoicing, payment tracking, and administrative processes.
- Proficiency in Microsoft Office, particularly Outlook, Excel, and Word.
- Experience using CRM systems.
- Ability to work during US Eastern Time business hours.
- Preferred: experience with Amadeus, Galileo, or Sabre.
- Preferred: familiarity with Zoho CRM, Axus, Travefy, Slack, or similar platforms.
- Preferred: experience supporting premium or luxury travel services.
- Preferred: background in bookkeeping, accounting, or travel finance.
Responsibilities
- Book and manage air travel through GDS platforms such as Amadeus, Galileo, or Sabre.
- Handle fare rules, ticket exchanges, reissues, cancellations, and itinerary changes.
- Coordinate hotel, villa, transportation, dining, and experience reservations.
- Research supplier availability, rates, and travel options, and monitor upcoming departures for operational issues.
- Prepare and distribute travel documents, confirmations, vouchers, and itinerary packages.
- Communicate with clients about confirmations, travel documentation, and trip logistics, and support travelers during disruptions or schedule changes.
- Generate and track client invoices, reconcile supplier payments and commission records, and support reimbursements and travel accounting tasks.
- Maintain accurate booking records, documentation, and supplier databases in CRM systems.
- Coordinate supplier confirmations, payments, special requests, and operational follow-ups.
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