Localisation Quality Coordinator

New

Workable locations: Philippines. Taiwan. Japan. China. South Korea. Singapore, Based in an Asian timezoneFull-TimeJunior

Salary not disclosed

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Job Details

Languages: Ideally, a native speaker of Korean, Japanese, or Chinese, with excellent proficiency in English.
Experience: Minimum 2 years’ experience in a related role within the localisation industry.
Required Skills: Data AnalysisMicrosoft Excel

Have a minimum of 2 years’ experience in a related role within the localization industry.
Hold a degree in Translation, Linguistics, or a related field.
Be based in an Asian timezone and able to work closely with regional teams and vendors.
Have intermediate to advanced Excel skills, including extracting, processing, and interpreting data.
Be familiar with translation quality evaluation systems, frameworks such as MQM, and CAT tools.
Have knowledge of localization quality control processes and industry best practices.
Have hands-on experience using Gemini for day-to-day productivity, process improvement, and problem-solving.
Bring strong analytical skills to identify patterns, prioritize issues, and propose process improvements.
Have communication and negotiation skills and the ability to provide clear, actionable feedback.
Ideally, be a native speaker of Korean, Japanese, or Chinese with excellent English proficiency.
Experience with linguistic arbitration or dispute resolution is desirable.
Familiarity with audio localization processes is desirable.

Collaborate with Localization Managers and Project Managers to assess risk, create quality plans, and review their effectiveness.
Analyze and present reports on quality performance, identifying risks and recommending corrective or preventive measures.
Promote consistent quality standards and processes across localization teams, projects, and languages.
Define and deliver training and guidance for internal linguists, external vendors, and other stakeholders.
Validate, arbitrate, and finalize quality evaluations using scoring frameworks and fair dispute resolution.
Support Project Managers in delivering constructive, actionable feedback to external resources.
Suggest improvements to quality evaluation systems, the Quality Evaluation Portal, and automated QA checks.
Contribute to root cause analysis of quality incidents and client complaints, and help define and assess preventive actions.
Assist with onboarding and testing new linguists against quality standards.
Use generative AI tools such as Gemini to streamline workflows, analyze data, and help draft quality reports and CAPAs.

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