Senior Certification Specialist
J
JobgetherHigher education
Based in CanadaFull-TimeSenior
SalaryHiring rate of $46,000 per year
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Job Details
- Experience
- At least two years of professional experience working within a higher education institution
- Required Skills
- Microsoft OfficeProblem Solving
Requirements
- Bachelor’s degree from an accredited higher education institution.
- At least two years of professional experience working within a higher education institution.
- Experience in a Veterans Affairs office, student advising department, or related student services function is preferred.
- Knowledge of student enrollment processes, educational benefit administration, and regulatory compliance is an advantage.
- Experience using PeopleSoft and the VA Enrollment Manager system is preferred.
- Proficiency in Microsoft Office applications.
- Ability to manage records, documentation, and administrative information accurately.
- Strong analytical and problem-solving skills for reviewing records, investigating discrepancies, and resolving certification issues.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities and deadlines.
- Ability to work independently in a remote environment and coordinate with cross-functional teams.
Responsibilities
- Review student records, monitor enrollment activity, and process enrollment certifications through PeopleSoft and the VA Enrollment Manager system.
- Ensure enrollment reporting, reconciliation, and certification comply with VA rules, regulations, and institutional procedures.
- Collaborate with academic advising operations, financial services, and other departments to investigate and resolve escalated certification questions.
- Assist current and prospective students with issues related to their VA educational benefits.
- Coordinate with international and overseas points of contact on enrollment certifications.
- Follow State Approving Agency and VA requirements and internal Veterans Certification Office protocols.
- Serve as a point of contact for students and staff seeking information about veterans’ educational benefits.
- Develop, update, and maintain job aids, process documentation, and internal training materials.
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