- Report to the AR Manager as the pioneer US-offshore member of the AR Specialist team.
- Review new and amended customer contracts to ensure billing terms, pricing, and schedules are correct.
- Partner cross-functionally with Sales, Deal Desk, and Order Management to validate order forms and billing setup.
- Complete vendor setup forms and manage vendor portal/PO process setup.
- Research and resolve billing disputes and discrepancies, coordinating credit memos or corrected invoices.
- Distribute invoices utilizing Tesorio campaigns to keep clients informed on outstanding debts.
- Monitor the AR group email and Tesorio to identify delinquent accounts and manage the dunning process.
- Collaborate with legal, sales, customer success, and accounting leadership.
- Support month-end and year-end accounting close and assist with operational ad hoc projects.
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