Senior Director, GTM Systems

New

Remote - USFull-TimeDirector

SalaryTarget pay ranges based on Geographic Zones* for Level M5: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $240,600 - $330,700; Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $216,500 - $297,600; Zone 3: All other US locations - $204,500 - $281,100. All Zones Inclusive of 20% Bonus Target. Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

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Job Details

Experience: 10-15+ years of progressive experience in Sales Operations within enterprise SaaS companies; 5+ years of experience in building and managing high-growth teams.
Required Skills: Project ManagementSalesforceData analytics

Requirements

Bring 10-15+ years of progressive Sales Operations experience in enterprise SaaS companies.
Have 5+ years of experience building and managing high-growth teams.
Demonstrate experience developing talent and leading an organization to strong capabilities, processes, and performance.
Have experience leading and executing in a fast-paced, high-growth, complex organization with global operations.
Bring experience with Salesforce and productivity tools; examples include Outreach, Chili Piper, Atrium, Lucidchart, LinkedIn Sales Navigator, CPQ, 6Sense, and Gong.
Understand Salesforce architecture and ecosystem.
Have experience with reporting, data analytics, and data instrumentation.
Bring strong project management expertise in business process alignment and tools implementation.
Understand business process flow and upstream and downstream impacts.
Demonstrate written, verbal, and presentation skills, along with prioritization, organization, attention to detail, and problem-solving and analytical skills.

Responsibilities

Define and execute the GTM Systems vision, strategy, architecture, operating model, roadmap, and success metrics.
Own the GTM Systems portfolio across architecture, development, administration, integrations, data, governance, and change management.
Establish scalable account hierarchies, account and contact lifecycles, ownership and handoff processes, routing, enrichment, and do-not-contact governance.
Set data quality standards, instrumentation, monitoring, and governance for Salesforce and connected systems.
Rationalize the GTM technology landscape and define a long-term ecosystem roadmap.
Govern Salesforce, Gong, Marketo, LeanData, and the broader GTM application ecosystem, including integrations, vendor management, lifecycle planning, and tool retirement.
Lead product and technical delivery from discovery and requirements through design, development, testing, release, adoption, and improvement.
Apply automation, analytics, and AI to improve routing, data quality, workflow completion, recommendations, and end-user productivity.
Establish practices for testing, monitoring, incident management, documentation, security, compliance, business continuity, and system lifecycle management.
Lead and develop a team of systems experts; set priorities, operating standards, resourcing plans, and budget recommendations with business and technical stakeholders.

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