Key Account Manager CEE
New
J
JobgetherFood safety
Based in IrelandFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Professional fluency in Polish and English, both written and spoken.
- Required Skills
- Business DevelopmentSalesforceAccount ManagementCRM
Requirements
- Experience in key account management, strategic sales, business development, or a comparable customer-facing commercial role.
- Experience in or strong knowledge of food processing, food safety, laboratory, or related industries.
- Ability to build trusted relationships with stakeholders from operational specialists to senior decision-makers.
- Strong commercial awareness and analytical capabilities, including experience using performance data, KPIs, and CRM insights to manage accounts and identify growth opportunities.
- Ability to translate customer needs and business challenges into relevant solutions.
- Communication, negotiation, and presentation skills for engaging customers and internal stakeholders.
- Relationship-building and consultative selling skills.
- Professional fluency in Polish and English, written and spoken.
- Ability and willingness to travel as required to meet customers and support regional business priorities.
- Strong organizational skills and ability to manage multiple strategic accounts, priorities, and stakeholders.
Responsibilities
- Build and maintain long-term relationships with strategic accounts, particularly food processors and contract laboratories across Poland and the wider CEE region.
- Engage quality, laboratory, procurement, and senior management stakeholders to understand priorities and identify opportunities.
- Develop and execute account plans to increase customer value, strengthen partnerships, improve retention, and drive revenue growth.
- Serve as the primary contact for assigned accounts, respond to enquiries, resolve issues, and improve the customer experience.
- Conduct business reviews and monitor account performance, sales activity, and KPIs.
- Use Salesforce and CRM data to analyze account performance and identify commercial opportunities.
- Coordinate customer strategies with regional account teams, professional services, marketing, customer support, and other internal stakeholders.
- Monitor market trends, customer needs, and competitor activity to refine account plans and identify business development opportunities.
- Contribute to commercial strategy and continuous improvement initiatives across the CEE market.
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