Director, Product Strategy and Operations
New
J
JobgetherSaaS products
Remote-first work arrangement within India.Full-TimeDirector
Salary not disclosed
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Job Details
- Languages
- Professional fluency in written and spoken English.
- Experience
- Significant experience in product strategy, Product Operations, or a closely related Product Management leadership role.
- Required Skills
- Product OperationsProduct Analytics
Requirements
- Significant experience in product strategy, Product Operations, or a closely related Product Management leadership role.
- Strong understanding of product portfolio management, strategic prioritization, governance, and cross-functional planning in a SaaS environment.
- Experience with SaaS business metrics, product performance indicators, adoption analytics, and executive reporting.
- Familiarity with product analytics and instrumentation platforms such as Pendo, and the ability to turn usage data into recommendations.
- Knowledge of customer research, feedback management, product-market fit assessment, pricing strategy, packaging, and monetization analysis.
- Ability to work with senior executives and leadership teams while personally developing analyses, dashboards, and operational processes.
- Practical experience using AI tools to build agents or automate workflows, particularly for reporting, research synthesis, risk detection, or operational efficiency.
- Strong commercial judgment to evaluate business impact, challenge low-value initiatives, and focus resources on high-priority opportunities.
- Strong analytical and problem-solving skills, including identifying evidence gaps, clarifying trade-offs, and supporting data-driven decisions.
- Strong communication and stakeholder management skills, including presenting complex product and business information to executive audiences.
- Professional fluency in written and spoken English.
- Candidates must be based in India and authorized to work there.
Responsibilities
- Lead portfolio planning, product prioritization, governance, dependency management, and risk tracking.
- Coordinate Product Business Reviews and align initiatives with strategic objectives, investment priorities, and measurable outcomes.
- Prepare executive-, senior leadership team-, and board-level product reporting with actionable recommendations.
- Own product analytics and adoption strategy, including instrumentation governance, dashboards, and usage analysis using tools such as Pendo.
- Manage product intake and prioritization, document decisions, and ensure customers receive appropriate follow-up.
- Develop and operate the Customer Advisory Board framework, including customer insight collection and action tracking.
- Partner with Finance and go-to-market teams to analyze pricing, packaging, monetization, and product performance.
- Build AI agents and automated workflows for reporting, customer feedback synthesis, portfolio risk identification, and repetitive operations tasks.
- Establish operating mechanisms that connect strategy, investment, execution, customer evidence, adoption, and business performance.
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