Executive Admissions Representative
New
A
American Public University SystemOnline education
Source API remote eligibility restrictions: United States, ESTFull-TimeExecutive
Salary not disclosed
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Job Details
- Experience
- 5 years of online admissions experience working with adult students in a sales oriented/consultative focused role
- Required Skills
- SalesforceCRM
Requirements
- Have 5 years of online admissions experience working with adult students in a sales-oriented or consultative role.
- Demonstrate a track record of meeting or exceeding metrics.
- Hold a bachelor's degree.
- Be comfortable making multiple high-volume outbound calls to generate interest, qualify students, and support enrollment.
- Have excellent verbal and written communication skills and a strong phone presence.
- Demonstrate the ability to work as an individual contributor and meet deadlines.
- Salesforce knowledge is preferred.
- Work a variety of shifts, including some evenings, with the listed schedule including Friday hours.
- Have a high-speed home internet connection and a dedicated workspace.
Responsibilities
- Act as the first point of contact for prospective students considering enrollment at AMU/APU.
- Engage prospective students by phone and email to support enrollment.
- Conduct consultative conversations to assess student needs and present tailored solutions.
- Guide students through enrollment, including required documents, transfer credit, degree plans, payment options, and matriculation.
- Follow up promptly with prospective students using phones and other electronic means.
- Evaluate prospective students’ academic records and documents for admission.
- Manage and update prospective student information in CRM and other software applications.
- Connect students with departments for document collection, registration, funding, transfer credit, and degree solutions.
- Collaborate with Financial Aid, Academic Advising, the Registrar, and other departments.
- Meet and exceed department goals and metrics.
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