Account Director

New

SpotMeB2B SaaS

Remote (Europe)Full-TimeDirector

Salary not disclosed

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Job Details

Have experience leading B2B SaaS or services/consulting accounts.
Have managed large accounts valued at $200K–$2M over time.
Have experience serving large companies with more than 500 employees.
Understand customer decision-making processes and buying centers.
Be able to build and nurture stakeholder relationships to expand account scope and volume.
Bring SaaS sales experience in pharma, financial services, professional services, or technology.
Be able to identify customer pain points, build business cases, and guide customers toward execution.
Be comfortable building business cases for C-suite and procurement stakeholders and negotiating commercially.
Pharma HCP engagement expertise is a plus, but not required.

Identify and close account expansion, upgrade, and renewal opportunities.
Execute retention and expansion plans, including introducing Onomi to centers of excellence and delivery units.
Design operating procedures and coordinate implementation and key integrations.
Engage buying centers, functions, geographic affiliates, and partners through workshops, webinars, briefings, and certification.
Build relationships with account stakeholders, including champions, economic buyers, and commercial, medical, IT, and procurement teams.
Demonstrate customer value in ROI terms and facilitate executive touchpoints.
Research and map account organization, priorities, budgets, vendors, use cases, and partners; develop account plans and pricing benchmarks.
Handle first-line account compliance, administrative, and product inquiries.
Update the CRM and report sales forecasts and pipeline.

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