- Own and grow a defined book of business: driving expansion and renewal outcomes through proactive engagement, value-based selling, and executive-level relationship building
- Deliver exceptional customer experience while identifying strategic areas to broaden Lucid adoption across teams, departments, and regions
- Execute a high-velocity, targeted outbound motion within existing accounts to uncover whitespace and generate incremental pipeline
- Forecast accurately and consistently, providing clear visibility into pipeline health, deal progression, and attainment to sales leadership
- Become a subject-matter expert in Lucid’s product suite, market landscape, and customer personas; translating technical and workflow needs into compelling value propositions
- Collaborate cross-functionally (CSM, Marketing, Product, RevOps) to ensure customer success, maximize account penetration, and remove roadblocks to growth
- Demonstrate Lucid’s values daily, especially Teamwork Over Ego, by sharing best practices, mentoring peers, and operationalizing scalable sales motions
- Maintain strong operational rigor and adherence to activity expectations, CRM hygiene, and internal SLAs
- Perform additional responsibilities as required to support team and company objectives