Key Account Manager
New
I
InstaffoB2B SaaS, HR-Tech
Source API remote eligibility restrictions: GermanyFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Deutsch auf Muttersprachenniveau (C2) und Englisch (B2+) sind Voraussetzung.
- Experience
- Mindestens 4 Jahre Erfahrung im Account Management, davon mind. 2 bis 3 Jahre nachweislich mit Enterprise- oder Konzernkunden
- Required Skills
- SalesforceHubSpotAccount Management
Requirements
- Have at least 4 years of experience in Account Management.
- Have at least 2 to 3 years of demonstrable experience with enterprise or corporate customers.
- Show measurable results in revenue growth, cross-selling, upselling, and renewal uplift.
- Understand and work with ARR, MRR, and NRR.
- Navigate complex stakeholder structures, from operational HR contacts to C-level.
- Have B2B SaaS experience; HR-Tech, ATS, or Recruiting-Tech experience is preferred.
- Be proficient with HubSpot or Salesforce and maintain CRM, forecast, and pipeline hygiene.
- Be willing to travel for customer visits.
- Have German at native-speaker level (C2) and English at B2+ level.
Responsibilities
- Strategically grow an existing book of German enterprise accounts.
- Map customer stakeholders, decision-making structures, and decision-makers through C-level.
- Use scorecards to assess account performance, potential, and blockers and identify expansion opportunities.
- Drive job activations and expansion of monthly active accounts (MAAs).
- Prepare and independently lead regular Quarterly Business Reviews.
- Share market feedback with Sales, Product, and Management.
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