Virtual Assistant - Client Services Manager
New
W
We Clone YouMedia advertising
Mexico. Argentina. Jamaica. Philippines. BelizeFull-TimeManager
SalaryStarting salary between 6$ - 12$ per hour depending on your experience, with room for raises based on performance
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Job Details
- Languages
- Strong written and verbal English communication
- Required Skills
- Project ManagementMarketingAccount Management
Requirements
- Have previous experience in client services, account management, project management, media, advertising, marketing, or a similar client-facing role.
- Demonstrate strong organizational and project management skills, including the ability to manage multiple campaigns and priorities.
- Pay close attention to campaign timelines, assets, budgets, and deliverables.
- Communicate professionally with clients, partners, and internal teams.
- Work cross-functionally with digital teams, creative partners, media partners, and vendors.
- Track projects, assign tasks, and ensure deadlines and deliverables are completed accurately and on time.
- Interpret campaign performance data and contribute to optimization decisions.
- Bring a proactive, accountable working style and strong follow-through.
- Have strong written and verbal English communication.
- Be comfortable learning new technology, reporting platforms, and media systems.
- Work independently while collaborating closely with a small team.
Responsibilities
- Coordinate daily account management with an Account Director and serve as a point of coordination across clients, internal teams, creative partners, and vendors.
- Manage multiple client projects and media campaigns, keeping timelines, deliverables, and deadlines on track.
- Assign tasks, monitor progress, and coordinate execution across digital teams, partners, and vendors.
- Oversee campaign launches across digital and traditional media, including Meta, influencer, and other paid media initiatives.
- Monitor campaign pacing and execution against plan, budget, and strategy.
- Review campaign assets and specifications for correct formats and sizes before launch.
- Create presentations and proposals, and compile research to support client accounts and campaigns.
- Monitor campaign performance, analyze data, and identify optimization opportunities.
- Prepare and lead client-facing digital performance reporting, communicating metrics, results, and campaign insights.
- Maintain client relationships, support retention, and assist with media trafficking, trading, reporting, billing, and project documentation.
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