Director, Strategic Accounts
New
D
DecagonConversational AI
Location: Remote; Workplace: RemoteFull-TimeDirector
SalaryOTE $332,000 CAD - $415,000 CAD + Offers Equity
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Job Details
- Experience
- 7+ years of experience in strategic or enterprise sales
- Required Skills
- Stakeholder managementCross-functional collaboration
Requirements
- Bring 7+ years of experience in strategic or enterprise sales.
- Demonstrate a track record of growing revenue and expanding business with large, complex accounts.
- Use a consultative selling approach focused on value-based solutions.
- Manage multiple stakeholders and cross-functional initiatives.
- Bring strong business acumen and the ability to speak with C-suite leaders.
- Demonstrate communication, presentation, and negotiation skills.
- Hold a bachelor's degree or have equivalent work experience.
- Previous experience selling AI or customer support/experience software is preferred.
Responsibilities
- Develop strategies to break into and close key strategic accounts.
- Build trusted relationships with stakeholders at all levels of customer organizations, including CX, product, and operations leaders.
- Understand customers' businesses, challenges, and strategic priorities to identify expansion opportunities.
- Collaborate with founders, deployment strategists, engineering, and other internal teams to deliver tailored solutions.
- Forecast and accurately report on pipeline and revenue.
- Develop and execute account plans for strategic deals.
- Provide feedback and insights to product and leadership teams.
- Maintain expert-level knowledge of the company's products, services, and industry trends.
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