Online Customer Support Benefits Specialist
J
JobgetherInsurance benefits
100% remote work from anywhere within the United States, subject to applicable state requirements.Contract
SalaryCommission-based compensation with weekly pay based on a suggested schedule for success. Performance-based bonuses and additional bonus opportunities. Independent contractor (1099) opportunity; compensation is performance-driven rather than hourly or salaried.
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Job Details
- Required Skills
- Customer serviceTime ManagementWritten communicationVerbal communicationClient relationship management
Requirements
- Be at least 18 years old.
- A Life & Health Insurance License is required before conducting licensed insurance activities; complete applicable pre-licensing coursework, examinations, and state requirements.
- No previous insurance or customer service experience is required; training, mentorship, and licensing guidance are provided.
- Have strong verbal and written communication skills and a customer-focused approach.
- Be comfortable using computers, Zoom, virtual meeting platforms, and basic digital tools.
- Be self-motivated, dependable, coachable, and able to work independently.
- Have strong organizational and time-management skills for appointments, follow-ups, and client interactions.
- Provide a computer or laptop, reliable high-speed internet, webcam, microphone, and quiet professional workspace.
- Leadership or management experience is helpful but not required.
Responsibilities
- Build and maintain long-term relationships with clients and their families through professional communication.
- Conduct virtual appointments from a home-based workspace using Zoom and other digital communication tools.
- Review available benefits and coverage options and help clients understand financial protection choices.
- Answer client questions, provide ongoing customer service, and follow up as needed.
- Participate in virtual team meetings, training sessions, mentorship programs, and leadership development activities.
- Stay informed about products, services, processes, and applicable insurance requirements.
- Collaborate with the distributed remote team while managing individual responsibilities and client appointments.
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